Job Description:
Primarily responsible for the day-to-day monitoring and support of incoming/outgoing data transfers, client software installations, transactional web pages and error monitoring. Utilizes technical knowledge and troubleshooting skills to identify, investigate and resolve problems, maintain up-time and quality of critical processes and services and improve automated monitoring/alert capabilities. Interacts directly with customers and partners via phone and email as needed to provide technical (non-general product) support. Assists with programming / web development by working on smaller projects or "quick fixes" to databases, internal support systems and product web pages.
Responsibilities include (but not limited to):
* Daily monitoring of incoming data feeds and handling of any errors
* Daily uploading and confirmation of outgoing data feeds to partners
* Monitoring of error logs, screening errors and system email alerts. Identify cause and taking action to resolve.
* Coordinate with existing partners to create streamlined processes and improved client experience.
* Perform database updates based on system-generated reports and internal direction
* Perform database queries upon request for reporting/research needs
* Create automated email reports for internal support and troubleshooting.
* New development or maintenance of product web pages
* Technical customer support
* Testing of code and/or web page changes / new code created
Desired Skills:
Required
* TSQL
* XML
* MS SQL Server 2000 or 2005
* Enterprise Manager or SQL Server Management Studio or SQL Query Analyzer
* Strong analytical and problem solving skills
* Ability/desire to take ownership of responsibilities
* Self motivated, flexible, team player
Beneficial
* HTML & Java Script
* ASP .Net (C#) / .Net
* Classic ASP/VB6
Position Type: Full-time, salaried position.
Work Environment:
Casual, fast-paced, "start-up" work environment. As a small business, all team members must be flexible and be able to multi-task to do whatever is needed to get the job done. Priorities can change quickly. Responsibilities and assignments are never limited by job title or position. Modest, but fun, office space. Exciting atmosphere during time of growth.
Job location: Scottsdale (101 and Hayden)
Salary Range: 35K – 42K
How To Apply:
Send resume to jobs@realtydatatrust.com along with the best times and ways to contact. Reply via email or online only. No calls please.